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Support

Get the right help quickly.

Choose the support path that matches your situation. For account-specific issues, use the same email connected to your ScholarCue account so we can verify ownership and protect your private workspace data.

Live chat

Best for quick questions about pricing, timelines, workspace requirements, and account guidance.

Open chat

Contact support

Best for detailed requests that need context, attachments, or follow-up by email.

Contact us

Help center

Browse guidance for workspaces, payments, adjustments, communication, and platform policies.

Visit help center

Support tickets

Authenticated clients and Academic Experts can create tracked support tickets for account-specific help.

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